Welcome to The Wild Kumaon. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

The Wild Kumaon is a brand inspired by the natural heritage of Pithoragarh, a district in the Kumaon region of Uttarakhand. We offer thoughtfully prepared natural products and pet products, including dehydrated pet treats and nettle-based products.

By using The Wild Kumaon website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.

You must not misuse the website, attempt to gain unauthorised access, interfere with its operation, or use our content without permission.

The Wild Kumaon reserves the right to restrict access to the website if it is misused.

We make every reasonable effort to ensure that product descriptions, photographs, ingredients, quantities and other information displayed on our website are accurate.

However:

Actual product colour, appearance or packaging may vary slightly from photographs.

Product availability may change without prior notice.

We reserve the right to modify product descriptions, packaging or specifications when necessary.

Please carefully read the ingredients, intended use, feeding instructions and other product information before purchasing or using any product.

Our dehydrated pet treats are intended as treats or complementary food for pets and are not intended to replace a complete and balanced diet unless specifically stated otherwise.

Please:

Follow the recommended feeding guidelines.

Introduce new treats gradually.

Provide fresh drinking water.

Supervise your pet while feeding treats.

Store products according to the instructions provided on the packaging.

If your pet has a medical condition, food allergy or dietary restriction, consult your veterinarian before introducing a new food or treat.

Our nettle and other natural products are provided for their stated intended use.

Information provided on our website about traditional uses, properties or benefits is for general informational purposes only and should not be considered medical or veterinary advice.

Products should be used only according to the directions provided on the packaging or website.

When you place an order through our website, you are requesting to purchase the selected products.

We reserve the right to cancel or decline an order in circumstances including:

Product unavailability.

Incorrect pricing or product information.

Suspected fraudulent activity.

Delivery limitations.

Errors in the order or payment process.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. However, changes will not affect orders that have already been accepted.

Payments may be processed through third-party payment providers. The Wild Kumaon does not store complete debit or credit card details on its own servers.

We aim to dispatch orders within the timeframe mentioned on the website.

Delivery timelines are estimates and may be affected by circumstances beyond our control, including:

Weather conditions.

Natural disasters.

Landslides or road conditions.

Courier delays.

Public holidays.

Remote-area delivery restrictions.

Other unforeseen circumstances.

The Wild Kumaon cannot be held responsible for delays caused by circumstances beyond our reasonable control.

Please ensure that the delivery address and contact details provided during checkout are accurate.

No returns will be accepted.

However, customers may request an exchange within 7 days of delivery in the following circumstances:

The wrong product was delivered.

The product was damaged during transit.

The product received is defective or compromised.

Customers must contact The Wild Kumaon within 7 days of delivery and provide appropriate photographs or videos of the package and product for verification.

Products must be unused, unopened and in their original packaging to qualify for an exchange, except where the product has been received damaged or defective.

Exchange requests will be reviewed and approved at the sole discretion of The Wild Kumaon, subject to applicable law and product availability.

No cash refunds will be provided for change of mind, incorrect selection or any other reason where an exchange is not applicable.

Customers are responsible for checking the ingredient list before purchasing or using any product.

Although we strive to provide simple and carefully prepared products, individual pets or people may have sensitivities or allergies to particular ingredients.

The Wild Kumaon cannot be held responsible for reactions arising from an individual's known or unknown sensitivity to an ingredient, except where otherwise required under applicable law.

All content on this website, including the brand name, logo, product photographs, text, graphics, designs, videos and original content, belongs to or is licensed to The Wild Kumaon.

No content may be copied, reproduced, modified, distributed or commercially used without prior written permission.

Our website may contain links to third-party websites or services.

These links are provided for convenience. The Wild Kumaon does not control and is not responsible for the content, security, policies or practices of third-party websites.

To the extent permitted by applicable law, The Wild Kumaon shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

The Wild Kumaon may update these Terms & Conditions from time to time to reflect changes to our products, services, website or applicable legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

If you have any questions regarding these Terms & Conditions, orders or our products, please contact us:

The Wild Kumaon

Bhatkot

Pithoragarh,

262501

Uttarakhand,

India
Email- thewildkumaon@gmail.com